(The Unstated)

The Unstated
  1. New Items
  2. Designers
  3. Ready to wear
  4. Accessories
  5. Journal
  6. Sale
  1. Anna October
  2. Babukhadia
  3. Bessarion
  4. Bevza
  5. Cornelia Webb
  6. Eloshi
  7. Ingorokva
  8. Kova Jewels
  9. Lalo Cardigans
  10. Litkovskaya
  11. Masterpeace
  12. Mykke Hofmann
  13. Natia x Lako
  14. Ruslan Baginskiy
  15. Vaska
  1. Cart
  1. New Items
  2. Designers
    1. Anna October
    2. Babukhadia
    3. Bessarion
    4. Bevza
    5. Cornelia Webb
    6. Eloshi
    7. Ingorokva
    8. Kova Jewels
    9. Lalo Cardigans
    10. Litkovskaya
    11. Masterpeace
    12. Mykke Hofmann
    13. Natia x Lako
    14. Ruslan Baginskiy
    15. Vaska
  3. Ready to wear
  4. Accessories
  5. Journal
  6. Sale
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Shipping

All of our orders are shipped via DHL express delivery. Whilst we strive to deliver the next working day, due to the ongoing Covid-19 pandemic, shipments may take up to 5 working days to arrive. 

Destination Delivery time Cost
UK 1-5 working days Free
Europe 1-5 working days Free
World 1-5 working days £25.00
London zones 1-3 Same day / Next day / 3rd day with TOSHI Free

 

We’ve partnered with TOSHI to deliver your item(s) by a personal stylist to your door. Simply select TOSHI Try Before you Buy at basket level, before you checkout. 

TOSHI stylist can advise, adjust, handle returns and take payments for any items you want to keep. This will only be available for orders delivering to an address within London zones 1-3. Learn more. 

Delivery times are indicated from the day when the order has been confirmed by The Unstated. Whilst we aim to fulfil all orders within the time scale indicated above, we cannot take responsibility if the delivery time is longer than indicated or if the delivery is delayed due to circumstances out of our control.

Your order will be delivered to the delivery address you specify when placing the order. Should you be located in a geographically remote area where we are unable to deliver your order, we will notify you about this before your order is accepted. If you would like to check whether we can deliver to your location prior to placing an order, please contact us at info@theunstated.com. ​

Unfortunately, we do not deliver to PO Boxes.

Deliveries are made by DHL and take place on Monday to Saturday, excluding bank and public holidays, usually within the hours of 8am and 5pm (or normal working week days in the destination country). The courier will require a signature for the delivery.

Please note that cut off time for next day delivery is 2pm.

Customs duty and customs clearance fee

All international deliveries are subject to inspections by the customs authorities and may be subject to import duties and taxes which are collected when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes.

If you have any issues tracking your order, please contact our customer services at info@theunstated.com.

For information on returns and exchanges, please click visit Returns & Exchanges.

About

TOSHI Try Before You Buy

Shipping

Returns

Terms and conditions

Privacy policy

Cookie policy

 

For customer support and all other enquiries, please contact info@theunstated.com

Book an appointment at our London showroom by contacting us via the above email address.

The Unstated
332 Ladbroke Grove, Unit 5.13
London W10 5AD

© The Unstated 2020

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