Shipping
All of our orders are shipped via DHL express delivery. Whilst we strive to deliver the next working day, due to the ongoing Covid-19 pandemic, shipments may take up to 5 working days to arrive.
| Destination | Delivery time | Cost |
| UK | 1-5 working days | Free |
| Europe | 1-5 working days | Free |
| World | 1-5 working days | £25.00 |
| London zones 1-3 | Same day / Next day / 3rd day with TOSHI | Free |
We’ve partnered with TOSHI to deliver your item(s) by a personal stylist to your door. Simply select TOSHI Try Before you Buy at basket level, before you checkout.
TOSHI stylist can advise, adjust, handle returns and take payments for any items you want to keep. This will only be available for orders delivering to an address within London zones 1-3. Learn more.
Delivery times are indicated from the day when the order has been confirmed by The Unstated. Whilst we aim to fulfil all orders within the time scale indicated above, we cannot take responsibility if the delivery time is longer than indicated or if the delivery is delayed due to circumstances out of our control.
Your order will be delivered to the delivery address you specify when placing the order. Should you be located in a geographically remote area where we are unable to deliver your order, we will notify you about this before your order is accepted. If you would like to check whether we can deliver to your location prior to placing an order, please contact us at info@theunstated.com.
Unfortunately, we do not deliver to PO Boxes.
Deliveries are made by DHL and take place on Monday to Saturday, excluding bank and public holidays, usually within the hours of 8am and 5pm (or normal working week days in the destination country). The courier will require a signature for the delivery.
Please note that cut off time for next day delivery is 2pm.